What is Digital Capability?
Digital capability is more than just tools — it’s about the confidence and competence to use technology to drive value. We help your team and organisation build the skills, systems, and structures to get the most from your tech investments.
When This Service is Most Useful
Organisations often engage us when they notice that their people aren’t getting full value from the technology they already have — or when upcoming changes demand a lift in digital confidence.
- Your team isn’t using existing systems to their full potential
- There’s resistance to new digital tools or ways of working
- You’ve invested in technology, but productivity hasn’t improved
- Staff lack confidence or consistency in how they use digital systems
- You’re planning a change that depends on better digital fluency
Without strong digital capability, even the best tools can go to waste.
It limits how fast you can respond, how well you collaborate, and how effectively you innovate.
- Teams struggle with new tools or resist change
- Productivity is limited by outdated habits
- Investments in digital tools don’t realise return on investment
Improving productivity in Microsoft software
With our Kambium toolset, we offer a real world approach to IT Training. We provide short, sharp programs focusing on productivity gains that users can immediately apply to their personal work. We upskill a wide range of users, whether beginners, intermediate, super users or administrators in a variety of Microsoft applications.
How We Build Capability
We work closely with your team to understand the digital behaviours in place and design enablement that sticks — from coaching to customised resources.
- Digital maturity assessments
- Coaching & enablement programmes
- Digital playbooks and quick-reference guides
- Adoption roadmaps & reporting
Our Approach
Our process is built to meet your team where they are and take them forward in practical, achievable steps.
- Assess current capability – skills, confidence, gaps
- Design enablement – training, resources, support
- Coach & embed – workshops, champions, support
- Measure improvement – usage, confidence, outcomes
How Adults learn
People learn in different ways, that’s why we’ve created our learning modules the way we have. A blend of teaching with practical hands on doing locks in learning … we make it easy for people to try and learn new things. We know unless users apply learning immediately they won’t change their daily practise.
Most people haven’t been in full time learning for many years, so we typically provide 90 minutes of instructor led group training and then get them back to work where we coach each person one on one.
We know people can only cope with 8-10 new ideas at a time, so we focus on high value content that will make their lives easier. If learning isn’t relevant and can be applied, people switch off.
We know people don’t like to be talked down to so we built a team of trainers, not technicians.
Practical in the real world
We don’t teach lifeless theory. We customise content according to the specific needs of your teams, focusing learning on what will help them every day. Unlike typical classroom training, we teach users on their computer with their software using their data. So there is no risk of learning on a different version, setup or view that impedes the user applying day to day. The teaching examples we use are real world situations, so everyone easily “gets it” and can apply the learning immediately.
Which is what they do. Back at their desk, we help them apply their new learning so it is locked into their mind and their routine.\
Ready to build lasting digital skills?
Let’s talk about a digital capability uplift that fits your team.