Your team is already using AI.
The question is whether it’s safe and effective.
Your people are experimenting with AI, and that’s exactly as it should be. It’s healthy, expected, and how your team learns where AI really fits. Accelerate the experimentation, celebrate early wins, and add the right guardrails to use AI for safe, real results.
A structured journey — three levels of AI maturity
ChatGPT, Claude, Grok, Gemini, Copilot, custom AI models, workflow automation … the options are endless.
We’ve structured our services as a clear maturity journey so you always know what the right next step is.
Each level builds on the one before. Literacy enables governance, governance enables operationalisation. All three can co-exist — but you can’t operate at a higher level before you’re doing the lower one.
1. Experimentation
Build a basic understanding of AI. Get confidence in technology.
Mentoring, workshops and a champions programme.
2. Governance and Control
Make AI safe at scale. Introduce the guardrails: 365 hardening, shadow-AI discovery, policy, enforcement and leadership reporting.
3. Operationalise AI in the business
Drive business performance using AI. Enhancing work, driving efficiency and enhancing work to do more with less . Embed AI into core workflows. Custom agents, integrations, change management and measurable ROI
Are you drowning in these challenges?
The problems you’re dealing with
❌ Teams spend hours on repetitive tasks
❌ Customer service can’t keep up with demand
❌ Data exists but insights don’t
❌ Manual processes bottleneck growth
❌ Productivity plateau despite growing workload
The questions holding you back
“Where do we even start with AI?” “What if we choose the wrong solution?” “How do we keep our data secure?” “Will our team actually use it?” “What’s the real ROI going to be?”
Independent advice, not a product sale
We don’t sell any one AI solution. We work with you to understand your challenges, budget and risk tolerance — then help you make the right call.
Delivered by Kambium, backed by Kinetics
Kambium is the advisory and consulting practice of the Kinetics Group — deep Microsoft expertise combined with hands-on change management.
Avoid Wasting Money on AI
- No large upfront spend.
- Test before scaling
- Independent advice
- Only invest where there’s a clear return
Level 01
Experimentation in the business
Build AI literacy with motivated experimenters. Mentoring, workshops, and a champions programme — getting hands-on AI experience into the business in weeks, not quarters
Services Included
Executive briefing — Copilot, Claude and other AI in M365
AI & Copilot in Microsoft Apps
Copilot and AI in M365
Using generative AI assistants
1:1 mentoring & coaching
Hackathons & champions programme
Level 02
Governance & confidence
Make AI safe at scale. Tenant hardening, shadow-AI discovery, policy, data-readiness, and leadership reporting — confidence to grow AI use without exposing the business.
Services Included
Risk management & assessment
Risk assessments specific to AI models and business operations, with practical remediation plans aligned to your risk appetite.
AI governance framework
Design and implement AI governance structures — decision rights, acceptable-use policy, model-approval gates, and leadership reporting.
AI & Data Policy Enforcement
Set up your AI and data-use policies, then continuously report on adherence, and automatically block or flag non-conforming activity when it is detected.
M365 data governance
Assess, remediate and maintain. Identify the risks Copilot will surface, prioritise the fixes, then keep data complete, accurate, timely and secure for a fixed monthly fee.
Facilitating AI working groups
Stand up and run cross-functional AI working groups — agenda, cadence, decisions log and reporting line into the leadership team. Keeps governance live and grounded.
Performance monitoring & training
Track AI model accuracy and compliance with monitoring dashboards. Awareness training on governance, risk and compliance for all levels of staff.
Level 03
Operationalise AI in the business
Embed AI into core workflows. Strategy, custom agents, automation, change management and ROI measurement — AI doing real work alongside your people.
Services Included
AI strategy development & roadmap
Analyse to identify business problems, set clear objectives, mitigate risks, and develop a phased implementation plan.
AI & Copilot adoption framework
Current-to-future state mapping, stakeholder engagement, strategic communications, training and upskilling, and post-deployment review.
Build agents (e.g Copilot Agents or Custom)
Publish agents to Teams with Entra app registration, ground them in your knowledge sources, integrate with CRM, ERP, ticketing and document systems, then test, maintain and update in production.
AI models & automation in M365
Configure AI models with AI Builder, use them inside Power Automate flows, and automate line-of-business tasks end-to-end.
AI Agents for Real-World Impact
Design custom AI agents that target real business problems — from triaging service requests to drafting proposals and reconciling data — reclaiming hours per person each week and lifting team efficiency.
Change & ROI measurement
AI is happening NOW
Get in touch to find out how we can help you make use of AI tools in a controlled and managed way.
Frequently Asked Questions
Where does my organisation start with AI?
Most organisations start at Level 1: Building AI literacy with a small group of motivated people, even if they already have Copilot licences. The reason is simple: tools don’t drive adoption, people do. If it isn’t doing what you expect, we can help you work through the issues. Without someone in the business who genuinely understands the tool and can champion it, most AI investments stall.
Our free 2-hour workshop is the fastest way to work out where you sit. We’ll look at your current tools, your biggest pain points, and give you an honest picture of what makes sense to tackle first.
We already have Microsoft Copilot or Claude licenses. Do we still need help?
Usually, yes, and you’re not alone. A lot of NZ businesses bought Copilot licences in 2024 and found adoption was lower than expected. The tool is genuinely good, but there’s a gap between having access and getting real value from it. Its changed dramaticaly since 2024 and the improvements keep coming. It is smarter every week.
We help bridge that gap with targeted training on the specific apps your people use, prompt-writing skills, and a champions programme that keeps momentum going beyond the initial rollout.
How do we keep our data safe when using AI tools?
Data security is the most common concern we hear. It’s a legitimate one. The risks are real but also manageable with the right approach. Our Level 2 governance work specifically addresses this, including:
- Shadow-AI discovery: finding out which tools your staff are already using
- M365 data governance: making sure sensitive content is classified and protected before Copilot (or any other AI) touches it
- Acceptable-use policy: clear rules for staff on what AI tools can and can’t be used for
- Data loss prevention: controls that stop sensitive content leaving your environment
- Vibe-coded security: is that brilliant app you’ve developed as secure as you need it to be?
The short version: don’t let data concerns stop you from starting. Let them shape how you start.
What's the difference between Copilot, ChatGPT, and a custom AI agent?
A common question, and the answer is that it depends on what you’re trying to do.
- Microsoft Copilot lives inside your M365 environment and works with your actual files, emails and meetings. Best for productivity tasks across Teams, Outlook, Word and Excel.
- ChatGPT is a general-purpose AI assistant. Useful for drafting, research and brainstorming, but it doesn’t connect to your business data by default.
- Custom AI agents are built specifically for your workflows — they can connect to your CRM, answer questions from your own documents, or automate multi-step business processes.
We help you work out which combination makes sense for your business, without pushing you toward any particular product.
Will our staff actually use it? We've had failed technology rollouts before.
This is the right question to be asking. Most AI projects don’t fail because the technology doesn’t work, they fail because the people side wasn’t handled well.
Our approach builds adoption in from the start rather than bolting it on at the end. That means identifying internal champions early, running hands-on sessions on the specific tasks your staff actually do, and giving people a prompt library and use-case examples tailored to your industry — not generic demos.
At Level 3 we also include formal change management and adoption tracking so you can see uptake in real numbers, not just gut feel.
What does it cost, and how are you priced?
Pricing depends on the level of engagement:
- Level 1 (experimentation) is billed by time : pre-paid hour blocks of 10, 25 or 50 hours, or day-rate engagements. Good for organisations that want to move at their own pace.
- Level 2 (governance) is a fixed monthly per-user fee. Predictable cost, ongoing support.
- Level 3 (operationalise) is project-based, scoped to your specific workflows and integrations.
The free 2-hour workshop comes first. That is a no cost, no obligation, and it gives us both a clear picture of what’s actually worth investing in.
How long does it take to see results?
It is MUCH faster than most people expect at the experimentation stage. A one-day hands-on Copilot session typically produces measurable time savings for participants within the first week, from summarising meetings, to drafting documents, and sorting email. These are immediate wins.
Governance and operationalisation take longer by nature, but we structure both as phased programmes so you’re seeing progress at each stage rather than waiting for a big-bang delivery.
AI is a journey, not a destination, but the first milestones should be visible quickly.
Do we have to commit to all three levels?
No. Most clients start at Level 1 and decide on next steps once they’ve seen what’s working. The three levels are a maturity model, not a package deal — you move up when it makes sense for your business, not on our timetable.
Some organisations are happy sitting at Level 1 for a year while they build internal confidence. Others move quickly to governance because they have compliance or risk requirements driving them. We work to your pace.
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