Careers: Join our winning team
Do you want to work for an integrator consultancy that is always aiming to be the very best, that puts customers and staff first, that aims to set the standards others try to emulate?
How about working for a business that is independent? Kinetics doesn’t sell products and the only advice we give clients is what’s best for them, not tainted by current sales objectives! Above all, we’re looking for people who want to make a difference for our clients, to help their organisations to run more successfully with IT that makes a difference for them
Are you looking for a challenging stable role with exposure to different technologies and configurations? Do you want to work for NZ’s premier provider that’s a little bit different and continues to grow as it wins awards year after year? Then come and work for us at Kinetics Group! We offer a competitive base salary an overtime package and bonus.
All Kinetics engineering positions are client facing with opportunities to grow and advance technically, professionally and personally.
RIGHT NOW WE HAVE SOME GREAT OPPORTUNITIES
Kinetics is the premier IT service provider in the SME marketplace. Our Systems Engineers are therefore the best – anyone that aspires to be the best should be working at Kinetics.
Remote Systems Engineers (2)
Location: Based in EITHER Auckland OR CHRISTCHURCH
A Remote Engineer is the front line of IT service delivery. The Remote Engineers role is split into two functions, “Queue owner “and “Task owner”, engineers will be rostered to perform each of these functions.
The tasks for each function is not set in stone, instead it will require some flexibility when needed, the overall purpose of the two functions within the remote team is to identify, respond and resolve tickets quickly and efficiently.
Key Areas of Responsibility
- Provides expert, friendly, and professional services to clients
- Attend to tickets logged in the remote queue
- Complete quick turnover tickets (20 to 30 min Timeframe)
- To evaluate urgency of the tickets and allocate according to priority to task owners
- Provide technical advice to Clients, Account Managers, Coaching and Management teams, as required
- Keep the Engineering Team Leader and/or Solutions Architect informed of progress and issues
- Provide feedback to Sales, Coaching and Management Teams, as required
- Complete documentation in accordance with Kinetics standard practice
- Complete allocated tickets from Q –owners
- Review calendar for scheduled tickets as allocated by Q owner.
- Task owners will be scheduled to complete Project tickets
- Escalate problem to Team Leader if a ticket is taking longer than expected
Critical Success Factors/KPI’s
- Hours billed / budgets achieved
- Client satisfaction
- Client profitability
- 95% Utilisation/Timesheeting/Billable time
Work Hours
- Based around a 40-hour week 8:30am – 5:30pm Mon – Fri
- After hours work and weekends is a regular requirement
Qualifications
- 1-2 years experience in a similar field or MSP role advantageous
- Experience in configuring, monitoring and troubleshooting systems
- Strong all round technical skills
For the opportunity to join, click on the link or send your CV to [email protected]
Territory Manager
Location: Christchurch
The Territory Managers (TM) primary role is leading Client Engagement from our Christchurch Office.
The role of TM is a Leadership role that requires commercial acumen and a deep understanding of the IT Market in Christchurch, the competitive landscape, and an ability to analyse the Territory. The TM will also manage relationships with key MSP partners as well as channel partners in region.
Objectives and Responsibilities of the Territory Manager
Leadership/Supervisory Role: Leadership of the Christchurch Branch and Territories. The TM is in charge of developing weekly/monthly/annual and seasonal Client Engagement targets for Kinetics Group, examining growth opportunities, enabling Client Engagement improvements, product mix development, and taking responsibility for the Client Engagement performance. Also responsible for dotted line management of the other staff in the Christchurch Branch.
Collaboration: This role needs to be highly collaborative and be comfortable working with Senior Leadership across Kinetics Group three pillars and its customers. This will often require working with other teams that are not part of your span of control.
Knowledge/Relationships/Opportunity: The TM is also tasked with managing key relationships on behalf of the business. Builds strong relationships with the external partners and clients and regularly interacts with them by attending Client Engagement workshops, seminars and marketing events, Client Engagement events for the Kinetics Group and playing an active role in industry organisations and so forth.
These efforts establish both Kinetics and Kambium brands as a market leader and can open opportunities for Client Engagement and revenue generation. In this capacity, the TM also conducts regular and consistent research on the latest market best practices and trends in order to constantly keep the business at par or even ahead of other players and driving greater Client Engagement resulting from the securing a greater market share.
The TM also performs other duties as assigned by the MD, COO or the business as required.
Key Responsibilities:
- Interpret sales and marketing data and determine effective sales representatives and strategies
- Educate both consumers and colleagues about the product
- Forecast and set goals for sales teams
Qualifications:
- Bachelor’s degree or equivalent
- Experience with business to business sales and business to customer sales
- Strong management, time management and communication skills
- Ability to work in fast paced working environment
Competitive salary, benefits package, and a dynamic and fast-paced work environment. If you are passionate about customer success and have a proven track record in the MSP industry, we want to hear from you!
For the opportunity to join, click on the link or send your CV to [email protected]
Business IT Consulting – Business Development Manager (Medium Enterprises)
Location: Auckland
Job Description:
Key Responsibilities:
- Identify and pursue new business opportunities to expand Kambium’s market presence.
- Develop and maintain strong relationships with clients and stakeholders, mainly in the Medium Enterprise segment.
- Conduct market research to identify trends and opportunities.
- Collaborate with the marketing and sales teams to develop and implement effective strategies.
- Prepare and deliver presentations and proposals to potential clients.
- Monitor and report on sales performance and market trends.
Qualifications:
- Bachelor’s degree or similar in Business, Marketing, or a related field.
- Minimum of 5 years of experience in business development or sales, in selling services.
- Proficiency in CRM software and Microsoft Office Suite.
Requirements:
- Existing network in the ME segment is a must and can be in an adjacent industry.
- Strong understanding of market dynamics and customer needs.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
Competitive salary, benefits package, and a dynamic and fast-paced work environment. If you are passionate about customer success and have a proven track record in the MSP industry, we want to hear from you!
For the opportunity to join, click on the link or send your CV to [email protected]
Apply now for any of these great positions