Is your email inbox overflowing? You’re not alone. Managing a busy inbox can be time-consuming and draining. The average professional deals with around 100+ emails a day, and over half of those could be spam or trivial notifications2. Every new email interrupting your...
Listening to your feedback You've told us that we need to step up our initial call contacts. We understand. These days, responsive and efficient support is not just a value-add—it is a necessity. As organisations grow, so too does the complexity of their...
Device code phishing is a sneaky new way hackers are stealing people's online accounts. In device code phishing, threat actors exploit the device code authentication flow to capture authentication tokens, which they then use to access target accounts, and further gain...
Microsoft have announced some changes that will impact nearly everyone. Some of these remain fluid and we will update you as soon as we know more.Microsoft Teams Unbundling Update In response to a European Commission antitrust case initiated by Slack in 2020,...
AI wants to stay 'on'. Hot on the heels of Anthropic's blackmail experiment, OpenAi had a similar problem. Researchers have observed that their newest model, o3, does not consistently follow commands, particularly in relation to shutting down. In a series of...
AI attempts blackmail to avoid being turned off. During pre-release testing in May 2025, Anthropic (maker of claude.ai) conducted extensive safety evaluations using controlled scenarios to test the model's behaviour under extreme conditions. The company embedded...
New Zealand is experiencing a remarkable transformation in 2025, with artificial intelligence driving unprecedented productivity gains across diverse industries. According to recent surveys, 82% of New Zealand organisations now use AI in some capacity, representing a...
You’ve heard the hype on how amazing AI is, and then you tried it and were… underwhelmed. Or maybe you’ve read how dangerous AI is, and so you don’t want anyone in your organisation to risk using it. So, what is the AI reality for people that work in small to medium...
The excitement around AI is plain to see, but it is tempered by an understandable caution. Many readers will be using AI to work smarter—from writing emails to analysing reports. But the caution is appropriate. Just like any powerful tool, AI needs to be used...
AI may be subtly operating behind the scenes, without your awareness. From tools that draft emails or streamline customer support to applications that analyse data trends or enhance productivity, AI is increasingly becoming an integral component of modern professional...