Rewatch our short webinar showcasing how Kinetics is harnessing the power of AI to elevate productivity, streamline operations, and safeguard sensitive data.
Key Links:
In this session, you’ll discover:
- Real-world examples of how Kinetics integrates AI tools like Microsoft Copilot across services, communications, and internal processes to automate tasks, enhance decision-making, and drive innovation.
- New initiatives including AI Blueprints and pilot programs designed to help clients identify high-impact use cases and scale AI adoption with confidence.
- Security-first strategies that ensure confidential data remains protected while leveraging AI capabilities. Learn how Kinetics addresses risks like third-party AI note-taking tools in Teams meetings and implements governance frameworks for responsible AI use
Whether you’re just starting your AI journey or looking to deepen your strategy, this webinar will equip you with actionable insights and inspire you to think differently about how AI can transform your business.
Key Topics:
- Webinar Introduction: Scott introduced the webinar on how Kinetics is using AI to boost productivity. He mentioned that the session would be recorded and available on the website within 24 hours.
- Using Co-Pilot for Learning: Ben explained how Copilot can assist with learning by providing suggestions and explanations for complex tasks, such as understanding Excel formulas. He demonstrated how Copilot can help improve efficiency and accuracy.
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AI Notes in Teams Meetings: Ben described the benefits of using AI notes in Teams meetings, which allow participants to focus on the content rather than taking notes. He showed an example of how AI notes can summarize meeting topics and provide transcripts.
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Creating a Knowledge Assistant: Ben discussed the development of a knowledge assistant at Kinetics, which helps employees access company knowledge stored in SharePoint. He demonstrated how the assistant can answer queries and provide relevant information.
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Automating Document Drafting: Ben explained how kinetics uses Power Automate to create and review documents, ensuring consistency and accuracy. He showed how the automation process saves time and improves the quality of the documents.
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Holly AI for Timesheets and Invoices: Philip described how the in-house AI, Holly, helps with processing engineers’ timesheets and supplier invoices. Holly ensures that timesheets are suitable for invoices and extracts data from invoices, significantly reducing manual processing time.
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Trend Analysis with Holly: Philip mentioned that Holly is used for trend analysis in engineers’ meetings, identifying recurring problems and improving communication. Holly analyzes data from the service desk system to provide insights on client issues and response times.
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AI for Service Desk Support: Philip explained that Holly assists the service desk team by performing initial searches on incoming emails, providing relevant information before the team addresses the tickets. This improves efficiency and response times.
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Upcoming Events: Ben announced the next webinar on October 16th and the launch of the AI Innovation Circle workshops. He encouraged participants to visit the Kinetics website for more information.